Providers · Authorizations
Request prior authorization
Some services need approval before they're delivered. Email us the details below and our team will review your request and return a determination by email or fax.
How to submit
Email your request toinfo@bedrock-tpa.comSend your request by email
Email the information listed here to our team. We'll review it and return a determination to the email or fax you provide.
To protect patient privacy, please include only the details needed to process the request. We'll gather anything further securely on follow-up.
What to include
A complete request is reviewed faster and avoids follow-up delays.
- Physician name, address, Tax ID, and NPI
- Patient name and Bedrock ID number
- Whether the request is an emergency
- Patient date of birth
- Diagnosis codes and CPT codes
- Facility name, address, Tax ID, and NPI
- The email or fax where we should send the determination
Before you submit
A few things that speed up review
Check whether it's required
During eligibility verification, confirm whether the planned service requires prior authorization under the member's plan.
Submit early
Request authorization well before the date of service. Early submission avoids delays to care and downstream claim denials.
Flag anything urgent
If the service is an emergency, say so in your email so our team can prioritize the review appropriately.